Dear Volunteer,

Thank you for dedicating your time and efforts to the Musician’s Golf Association (MGA). As a volunteer with MGA, your contributions help us host successful golf tournaments that entertain and benefit a global community. Your involvement is not just about facilitating a sporting event; it’s about fostering a culture of music, community, and camaraderie through golf.

This handbook will serve as your comprehensive guide through your journey with us, ensuring you are well-prepared to meet the unique needs of our golfing events.

General Expectations:

Code of Conduct

You are an ambassador of MGA at our events, expected to:

• Display sportsmanship and professionalism, respecting all players, guests, staff, and fellow volunteers.
• Follow MGA ethical guidelines and safety protocols diligently.
• Commit to your scheduled times, ensuring smooth operations from tee-off to the final putt.

Communication Protocol

• Utilize provided radios and event-specific apps to stay in constant communication with the event team.
• Report issues immediately to your coordinator to ensure quick resolutions.
• Maintain clarity and courtesy in communications, reflecting the spirit of MGA.

Detailed Volunteer Roles and Responsibilities

Event Setup and Teardown

• Setup: Arrive early to assist with the course setup, including placing tee markers, setting up starting and scoring tents, and ensuring the practice areas are ready.
• Teardown: Post-event, assist in clearing the course, storing all equipment, and ensuring the clubhouse and course are as pristine as they were upon arrival.

Registration Desk

• Facilitate smooth check-in at the clubhouse, using golf-specific registration systems.
• Inform participants about the course layout, local rules, and event format (e.g., shotgun start, match play).
• Distribute golfer welcome kits including scorecards, course maps, and tee gifts.

Scoring and Leaderboard Management

• Collect scorecards after rounds, ensuring scores are accurately recorded.
• Update digital and physical leaderboards promptly to reflect live standings.
• Clarify any rules or scoring disputes with the assistance of a rules official.

Refreshments and Catering

• Manage hydration stations around the course, ensuring they are fully stocked with refreshments.
• Coordinate with catering teams to deliver meals at designated points, such as the turn (after nine holes).
• Ensure quick and efficient service to keep players and spectators satisfied.

Course Marshals

• Monitor pace of play and ensure golf etiquette is maintained throughout the course.
• Assist in the management of player movement, especially at start and transition points.
• Be prepared to provide basic first aid and call for medical assistance if necessary.

Dress Code

• Standard Uniform: MGA-branded polo shirts, “golf bottoms” (khakis, skirts, etc.) and comfortable, non-slip shoes suitable for walking on grass.
• Safety and Weather Gear: Depending on your role and weather conditions, additional gear such as rain jackets, sun hats, or safety vests may be provided.

Safety and Emergency Procedures

• Thorough knowledge of the golf course layout, including hazards and shelter locations.
• Quick access to emergency communication devices and first aid kits stationed around the course.
• Participation in a golf-specific safety training session covering emergency scenarios on the course.

Benefits of Volunteering

• Enhance your understanding of golf tournament operations and network with like-minded music and golf enthusiasts.
• Enjoy perks and discounts on MGA events and merchandise.
• Attend an exclusive end-of-season volunteer recognition event.